Sorry sir – we can’t change your dollars – the suit and tie said. I don’t understand – what’s wrong? – I have done exactly the same several times in the 6-7 months we have had our account in their bank. You need an account – the suit and tie looked very important. But that’s my account – or Annette’s account? – I still didn’t get it, I have used the card several times before. You need your own account – the suit and tie was about to leave. Are you serious? I am putting in money. I am not withdrawing them!!! – I was angry after – especially after having waited for 25 minutes. You can block the 600 US on the account until your HQ get the notes cleared. How difficult can it be? I am educated in a bank and have 6 years experience in especially transactions like this one. And after seeing the bank’s equipment I could see that they we’re on a pre 1980’level compared to Danish banks. So I could have done everything myself. Your US Dollars are not the problem – we have to debit the exchange fee from the account. So we need your wife’s signature. – The stupid suit and tie looked as if he was a genius. Then I just pay the exchange fee in cash – then you get the Dollars without withdrawing money. – I seriously thought that the problem was solved. But it wasn’t Not possible. The suit and tie really pissed me off. Then I left with my Dollars and went directly to the cash machine and withdrew 150 Euro’s from our account.Having set up a business in Nepal and lived in Kathmandu for more than 7 years I have expected things to be a little easier in Portugal. After all Portugal is part of EU and determined to get back in business after the financial crises. But so far almost everything has been a lot easier in a medieval country like Nepal . I know Portugal has had a a lot of problems in the past. And I understand that things take time – and I am prepared. But the situation like the one I just experienced is unnecessary bureaucracy. /Thomas ]]>
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